Hôtel d'Aubusson

Jiangli Qi Oct 2025

Bad experience!!! The day i check out, i asked the reception if i can check out at 13:00. He said he need to talk to the housekeeping and he returned telling me i could stay to 14:00. I was very happy. However at 13:05, a call was made to my room and a woman’s voice asked me to check out immediately, and even when I said I will do my fastest she couldn’t let me go, so I said thank you goodbye to put on my clothes and get out of the room at my fastest. The worst part of my experience is that she talked to me like a police talking to a criminal. I told them when I was checking out that their salaries come from us, the clients. And I remind them that the difference of a 5 star hotel is that clients feel being respected. I respected them to ask for checking out later, and they have different messages from one colleague to another, that is their problem. and even they have difficulties or problem, they have to say sorry they can’t give me more time and ask my cooperation and understanding. Instead of giving me a verbal and attitude violence to destroy my experience of stay and their hotel image.